If you are new to the University, the following links will help you get started and connected to IT resources on campus, as well as connected to the Princeton University community. Welcome!
Get Started
Getting connected to campus
Student netIDs are emailed to the incoming class in May. Faculty and staff netIDs are emailed prior to an employee's start date. With your unique Princeton netID, you can log in and access University technology resources like your Princeton email, the campus network, computers and printing resources, and University systems and applications. These links help you get started and connected to the University community.
- Know your Princeton netID
- Activate your account
- Connect to the campus 'eduroam' network
- Set up multi-factor authentication (DUO)
- Set up Princeton email on your computer and smartphones
- Download the Princeton mobile app
- IT resource use policies
- Information Security Policy
Computers and software
Computer programs for students, faculty and staff simplify computer management and support. Through campus site licensing, an extensive collection of software is available to the campus community.
- Student computer program (SCI)
- Faculty computer program (FCP)
- Staff computer programs (DeSC)
- Campus computing clusters (for student use)
- Site-licensed software for the campus
- Campus antivirus software
Tools and applications
- GlobalProtect VPN for remote access to protected resources
- Zoom for virtual conferencing
- Jabber for calls and messaging
- LastPass for password management
Information Security and Privacy
Resources related to information security and privacy are provided on the following specialty websites:
- Safe computing best practices
- Phish Bowl for phishing alerts and reporting
- Protect Our Info
- Information Security Office
Email infosec@princeton.edu for support with information security and privacy issues or questions.
IT support resources
If you need help getting started or technology support, there are a variety of resources ready to help.
Princeton Service Portal and Knowledge Base
Request a service, view self-help Knowledge articles, or submit a request for help.
OIT Support and Operations Center (SOC)
OIT Support and Operations Center (SOC) consultants are available 6AM - midnight, seven days a week to answer your IT questions. To reach them:
- Call 258-4357 (8-HELP)
- Email helpdesk@princeton.edu
- Chat online
Other support resources
Get IT help
OIT Support and Operations Center (SOC) consultants are available 6AM - midnight, seven days a week to answer your IT questions.
Call
