Get Started
For the class of 2025...
Welcome to Princeton University! OIT will send your Princeton user account, also known as your 'netID,' in May. This netID will give you access to campus technology services and resources. Before you come to campus, you will need to set up your account and Princeton Gmail. You should also become familiar with Princeton's Google Apps, Office 365 and Zoom services.
For faculty, graduate students and staff
If you are new to the University, the following links will help you get started and connected to IT resources on campus, as well as connected to the Princeton University community. Welcome!
Getting connected to campus
Faculty and staff netIDs are emailed prior to an employee's start date. With your unique Princeton netID, you can log in and access University technology resources like your Princeton email, the campus network, computers and printing resources, and University systems and applications. These links help you get started and connected to the University community.
- Connect to the campus 'eduroam' network
- Set up multi-factor authentication (DUO)
- Set up Princeton email on your computer and smartphones
- Download the Princeton mobile app
- IT resource use policies
- Information Security Policy
Computers and software
Computer programs for students, faculty and staff simplify computer management and support. Through campus site licensing, an extensive collection of software is available to the campus community.
- Faculty computer program (FCP)
- Staff computer programs (DeSC)
- Web-based access to academic software
- Site-licensed, downloadable software
Tools and applications
- GlobalProtect VPN for remote access to protected resources
- Zoom for virtual conferencing
- Jabber for calls and messaging
- LastPass for password management
Information Security and Privacy
Resources on information security and privacy are provided on the following specialty websites:
- Safe computing best practices
- Phish Bowl for phishing alerts and reporting
- Protect Our Info
- Keeping Princeton's Digital Community Safe! (video)
Email infosec@princeton.edu for support with information security and privacy issues or questions.
IT support resources
If you need help getting started or need technology support, there are a variety of resources ready to help.
Princeton Service Portal and Knowledge Base
OIT Support and Operations Center (SOC)
OIT Support and Operations Center (SOC) consultants are available 8AM - 8PM on Monday - Friday and 8AM - 4PM on weekends to answer your IT questions. To reach them:
- Call 258-4357 (8-HELP)
- Email helpdesk@princeton.edu
- Chat online
Other support resources
Get IT help
OIT Support and Operations Center (SOC) consultants are available from 8AM - 8PM on Monday - Friday and 8AM - 4PM on weekends to answer your IT questions.
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