Get Started

If you are new to the University, the following links will help you get started and connected to IT resources on campus, and the Princeton University community.  Welcome!

Getting connected to campus

Student netIDs are emailed to the incoming class in May. Faculty and staff netIDs are emailed prior to an employee's start date. With your unique Princeton netID, you can log in and access University technology resources like your Princeton email, the campus network, computers and printing resources, and University systems and applications. These links help you get started and connected to the University community.   


Computers, software and accessories

Computer programs for students, faculty and staff simplify computer management and support. Campus licensed software offers an extensive suite of software for the campus community.


    OIT support resources

    If you need help getting started or technology support, there are a variety of resources ready to help. 

    Student Technology Consultants (STCs)

    Student Technology Consultants (STCs) are a computing support resource available to you in your campus residence.

    Department IT Support (SCAD/DCS)

    Frontline IT support in academic and administrative departments. 

    Princeton Service Portal

    At the Princeton Service Portal, request a service, view Knowledge, or submit a request form for help. 

    OIT Support and Operations Center (SOC)

    OIT Support and Operations Center (SOC) consultants are available 24 hours a day, seven days a week to answer your IT questions.

    Call: 258-4357 (8-HELP)
    Email: helpdesk@princeton.edu
    Online chat: Message the SOC

    Computer tech clinic

    Located in the Frist Campus Center, the OIT Tech Clinic provides a variety of walk-in computing support services. In the Tech Clinic, support technicians can help with computer software and hardware problems. The OIT Store helps with software needs and computer accessory purchases (like batteries).

    Computer and iPad repair services

    OIT’s Hardware Support provides on-campus, computer repair services, including warranty repair services for your Apple, Dell, or Lenovo computer.

    Knowledge database

    Princeton-specific answers to computing and other IT questions are at your fingertips in the online.