IT resources for faculty and staff

From our perspective at OIT, a big part of welcoming you to the Princeton community is making it easy for you to begin your important work. To that end, we’ve assembled this technology information to get you started, and your department IT support, aka SCAD/DCS, will be there to help beyond the basics.

Accessing resources: your Princeton netID

As a first step, you will be getting an email prior to your start date telling you your University account, or netID, has been created. Your netID unlocks the full range of technology services at Princeton — University email, the campus network, computing and printing resources, and University applications — as well as helping you connect to the campus community.

Once you have your netID

  1. Set up Princeton email on your computer and smartphones
  2. Set up Duo two-factor authentication for security

When on campus, connect

  1. To the campus wireless network (eduroam)

Buying and setting up your computer

Programs specific to Princeton faculty and staff make computer purchase and setup more convenient, while ensuring on-campus support and repair. Similarly, campus site-licensing allows us to offer you an extensive collection of software.


Accessing services for teaching, administration and collaboration

  • GlobalProtect VPN — if you need to access restricted network resources from off campus
  • Zoom video conferencing is the campus default application for collaboration
  • Jabber gives you access to your calls and messaging remotely
  • Tiger Speed — to measure your internet connection speed if you’re having trouble connecting to the Princeton network

Faculty FAQs: McGraw Center for Teaching and Learning

For teaching-related technology questions and others, visit the McGraw Center website.


Information security at Princeton

Your data and research are valuable, so it’s important to learn how to keep your information secure and private while on our network.

You can also learn more at the Information Security Office website.


University must-knows

Need support?

Visit the Princeton Service Portal, email helpdesk@princeton.edu, or call 609-258-4357 (8-HELP).


Other options

Department IT support, or SCAD/DCS are your first stop 

In the Frist Campus Center, make an appointment at the OIT Solution Center and Tech Clinic if your SCAD/DCS is unavailable

Self-help articles are online at the Princeton Service Portal