IT resources for first-year students

If you’re new to Princeton, there are a few things to learn before the real learning begins — and how to get started with campus technology is an important one. We’ll do all we can to make it easy for you, though, starting with what’s below.

Accessing resources: your Princeton netID

As a first step, you will be getting an email telling you your University account, or netID, has been created. Your netID unlocks the full range of technology services at Princeton — University email, the campus network, computing and printing resources, and University applications — so please keep it safe.

Once you have your netID

  1. Get started with your University Gmail
  2. Set up Duo two-factor authentication for security
  3. Access Google, Microsoft 365 and Zoom applications

Buying and setting up your computer

Because Princeton has negotiated special rates on Apple and Dell computers for its students, you may want to buy your computer through our Student Computer Purchase program. Along with the price and convenience, you will get either extended Apple Care or Dell Complete Care, as well as on-campus support and repair. In addition, you have the option of paying with a student account or if eligible, your financial aid or stipend.

In the meantime, if you need a laptop or tablet temporarily, you can borrow one through the Technology Loaner Program offered by the OIT Solutions Center.

To download software and accessories for your academic studies, visit the OIT Store.


When on campus, connect

If off campus, you'll need

  • GlobalProtect VPN — if you need to access restricted network resources from off campus
  • Tiger Speed — to measure your internet connection speed if you’re having trouble connecting to the Princeton network

Accessing services for coursework and research

  • Canvas @ Princeton lets you share course materials and assignments, and build your community
  • Research computing shows which research computing clusters, software and services are available to you, and offers system advice and training
  • Princeton Virtual Desktops and Labs let you access a suite of web-based academic software anytime, anywhere, on any device

Information security at Princeton

Your data and research are valuable, so it’s important to learn how to keep your information secure and private while on our network.

You can also learn more at the Information Security Office website.


University must-knows

Need support?

Visit the Princeton Service Portal, email helpdesk@princeton.edu, or call 609-258-4357 (8-HELP).


Other options

In the residences, contact a Student Technology Consultant

In the Frist Campus Center, walk into the OIT Solution Center and Tech Clinic 

Self-help articles are online at the Princeton Service Portal

From coursework and research to sharing, streaming, even gaming, you’ll find all you need to start your Princeton experience here.