Read hear about some of our newer technology services and changes to services for the Spring of 2022.
Need help with your computer or connecting to campus? Contact the staff at the OIT Solutions Center for computer and software support, software sales, and technology equipment loaner programs.
Visit the Tech Clinic in Frist 112 for an in-person consultation, 9 a.m. to 6 p.m. (closed Noon to 1 p.m.) Monday through Friday. Last check-in at 5 p.m.
Need academic software? You can easily access software for students using the Princeton Virtual Desktops service right from your computer. It's easy to do. See Princeton Virtual Desktops: Getting started for details.
When Internet issues are creating challenges, turn to Tiger Speed. Tiger Speed tests your connection to campus to determine if your Internet service is part of the problem. You can give it a try here, tigerspeed.princeton.edu.
For tips on improving your network speed and performance, search the Princeton Service Portal for ‘Tiger Speed.’
All members of the University community have access to Zoom, Princeton's video conferencing service. To begin using zoom, go to zoom.us and log in with your Princeton account. For tips on using Zoom, search the Princeton Service Portal for ‘Zoom Spring 2022.’
When you need to access restricted networked resources from off campus, use GlobalProtect. GlobalProtect creates a secure connection called a virtual private network (vpn) between your device and the campus network.
For more details, search for ‘GlobalProtect Spring 2022’ in the Princeton Service Portal.
There are several ways to access online library resources from off campus. See the Princeton University Library website for the best tools for Using Library Resources from Off-Campus.
For library-related questions, contact the Library's Ask Us! support resources.
See the OIT Information Security Safe Computing webpage for best practices, tips and tools.
To learn what research computing resources are available to you, advice on which systems to use and training, visit the Getting Started page of the Research Computing website.
Changing your password is easy: make the request, verify your identity your mobile phone or home email (in TigerHub), then change your password. Do this from the Princeton Service Portal, Princeton's login screen or www.princeton.edu/changepassword.
For general technology assistance contact the OIT Support and Operations Center (SOC) by phone, email or chat, 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 4 p.m. Saturday and Sunday.