On or around March 12, 2023, Microsoft made a change that made the delivery of bulk email more restrictive. Since the change, the Office of Information Technology observed an increase in the number of bulk email messages being reported as junk and made a change to make the delivery of bulk emails more permissive on March 17, 2023. 

If you use Outlook for email, please check your Junk Email folder to ensure it does not contain important emails that were inadvertently marked as junk between March 12, 2023 - March 17, 2023. 

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