Upcoming maintenance may affect email deliverability

Feb. 26, 2024

As part of our ongoing efforts to enhance email security and authentication, the Office of Information Technology (OIT) is migrating our DomainKeys Identified Mail (DKIM) keys to a new hosting provider. Moving our DKIM records to the hosting provider will allow our email administrators to directly oversee and manage these records. 

While this transition is essential for maintaining the integrity of our email communications, we want to inform you about potential impacts. 

What to Expect 

During the migration process, there will be a few minutes during which DKIM records will be unavailable to the public.  During this time emails may be flagged as suspicious by external email systems. As a result, a small percentage of messages could end up in recipients’ junk or spam folders. 

What You Should Do 

On March 2, 2024, be attentive to your inbox, especially if you are expecting critical emails. If you suspect an email is missing, check your Junk or Spam folder.  If possible, avoid sending emails during this time. 

What is DKIM 

DKIM is a cryptographic method that allows for a digital signature to be added to outbound email messages. This signature helps verify the legitimacy of emails by allowing the recipient to confirm that the message did indeed originate from our domain. 

Thank you for your understanding and cooperation during this essential work. We appreciate your cooperation in maintaining a secure email environment.