Information for first year students

When you get your Princeton netID...

Step 1:  Set up Princeton Gmail

All undergraduate students get a Princeton Google account with Gmail, Calendar and Drive apps.  See Get Started with Gmail for Undergraduate Students for more information.  

Step 2:  Set up two-factor authentication (Duo)

Princeton uses Duo multi-factor authentication to protect IT resources. To install and learn about it, see Duo: Two-factor authentication - Get started.

Step 3:  Get started with Google, Office 365, Zoom

Your University student account gives you access to Google Apps, Office 365 and Zoom applications.  Get Started with Google, Microsoft 365 and Zoom for Undergraduate Students.    

Know how to keep your information secure and private

Safe computing best practices

Safe computing best practices, provides tips to help you secure devices and data, log down your login, and more. 

Protect Our Info

Security is everyone's responsibility. Learn how to Protect Our Info.

LastPass for password management

LastPass can help you manage your passwords.  See LastPass Password Management Software.     

Phish Bowl for phishing alerts and reporting

Get an email that seems a bit 'phishy?' Don't click! Check the  Phish Bowl for phishing alerts and reporting

When you get to campus...

Connect to the campus 'eduroam' network

Eduroam is the primary wireless network that gives you access to the Internet when you're out and about on campus. To use it, register your technology devices and Connect to the Princeton Wireless Network.  

Make your technology at home in your residence

Some devices you connect to the wi-fi in your residence (i.e., smartTVs, gaming systems and streaming services) may need extra steps or support to connect. See Connect to Wireless Network: Residential for technology you can connect to the network and how to connect them.

Connect to Princeton printers

No doubt you'll be printing assignments and a paper or two. Check for the nearest computing cluster where printers are provided for student use.  Campus Clusters: Getting Started.

Software you'll use

Canvas for courses

The courses you take at Princeton use Canvas for sharing course materials, assignments, and creating community. See Canvas @ Princeton.  

Zoom for meeting online

Princeton students have access to Princeton's Zoom video conferencing service. For details see Zoom: Video conferencing - Get started.  

Virtual desktops and labs

Princeton Virtual Desktops delivers the academic software you need anytime, anywhere, and on any device. See  Web-based access to academic software.

GlobalProtect for off-campus access (VPN)

Use GlobalProtect VPN to securely connect to protected resources from off campus. See GlobalProtect VPN for remote access to protected resources.

Computers and software for research

Access statistical applications, design tools, and analysis and visualization software on HPC clusters from entry-level to large scale CPU/GPU clusters.  See Get started with Research Computing clusters, software and services.

Downloadable software

To learn about the software that is available to you at Princeton see OIT Store: Software and computer accessories.

Purchase a student computer

Princeton students can purchase a computer from Princeton's student computer program. See Student Computer Initiative (SCI) computer program: Get started for details, models and pricing.

Technology resources FAQ

To browse some of the frequently asked questions about technology at Princeton see Technology Resources FAQ for Undergraduate Students.  

Get computer and technology help

Online self-help answers

Princeton-specific answers to IT and other questions are at your fingertips in the online Princeton Service Portal

 

By email, phone or chat

OIT Support and Operations Center (SOC) technical specialists are available to answer your IT questions. 

Online:  www.princeton.edu/services
Email:   helpdesk@princeton.edu
Phone:  258-4357 (8-HELP)

On campus at the clinic

Conveniently located in the Frist Campus Center, technicians at the OIT Solution Center and Tech Clinic can help you set up your computer for the campus network, fix hardware or software problems, or locate software and hardware accessories.

 

In your residence

Student Technology Consultants (STCs) provide technical support to students in residential colleges, upperclass residences and graduate housing. Contact a Student Technology Consultant.